Waltham, MA—Each year, AMC Bridge conducts a comprehensive survey to measure the effectiveness of its custom solution development and delivery for clients operating within engineering, manufacturing, and construction domains. The 2025 survey offers a steady, clear picture of where things stand: consistently strong delivery, deep technical partnership, and progress in areas clients value most. Drawing on feedback from the majority of current clients, this year’s survey reveals both continued strengths and meaningful shifts that reflect the evolving expectations of global clients.
High Satisfaction and Strong Endorsement
A full 99% of clients reported being satisfied with the work AMC Bridge delivered, which is one of the strongest results the company has had to date. Ratings across core service areas also remained high:
- Quality: 95%
- Competence: 97%
- Communication: 94%
No respondents reported dissatisfaction in these categories. The written feedback aligned closely with the numbers. One client, Alejandro Failo, Senior Manager Ecommerce EMEAI of Pelican Products, Inc., shared: “AMC Bridge has been an excellent partner. Their communication team stands out for being clear, responsive, and proactive, ensuring alignment at every stage of the project. They consistently translate complex requirements into practical solutions, which makes collaboration smooth and efficient. The level of professionalism across the entire agency is evident in how they manage timelines, set expectations, and deliver high-quality work. ABC Bridge operates with structure, transparency, and a strong sense of accountability, making them a reliable and trustworthy agency to work with.”
Future collaboration
Confidence in continuing the partnership remains nearly universal. This year, 99% of respondents said they plan to work with AMC Bridge again. Advocacy is similarly strong, with 97% saying they would recommend the company to others.
Boris Shafiro, Senior Software Development Manager from Autodesk Inc. captured the sentiment succinctly: “Highly qualified contractors that are able to take on the most challenging projects. Excellent communication and documentation skills.”
Why Clients Choose AMC Bridge: Quality, Reputation, and Expertise
We asked clients to specify why they selected AMC Bridge as their software development partner. Several themes emerged clearly:
- Quality remained the most influential factor, cited by 33% of respondents.
- Reputation followed at 20%.
- Peer recommendations accounted for 18%, illustrating the impact of positive word of mouth within technical communities.
- The remaining 29% pointed to cost alignment, successful prior collaboration experience, and access to specialized engineering expertise, including domain specific CAD/BIM capabilities.
The comments from leadership across client organizations echoed these themes. Dan Keller, CEO of nVariate, Inc., noted: “AMC Bridge provides a deep bench of capability and talent that is difficult to find elsewhere. We are highly satisfied with the services our team has provided over the years.”
And as Robert Ciomber, Lead Software Engineer, from Synera GmbH said, “Your competence in engineering software helps us develop our product.”
For more client feedback, visit our Testimonials section.
Performance Compared to Previous Experience
Among clients who had worked with AMC Bridge before, the majority saw noticeable improvements:
- 59% reported even better quality compared to previous years.
- 25% said the quality stayed at the same high level they were accustomed to.
- 16% were new clients, offering fresh impressions of the partnership.
These insights suggest effective investments in team development, process refinement, and client engagement practices.
A Mature and Evolving Delivery Organization
This year’s results reflect a delivery organization that operates with consistency and clear alignment to client needs. The strong connection between satisfaction, competence, and willingness to recommend indicates that clients not only trust the technical work, but also value the collaborative approach that fosters trusted partnership relationships throughout each project. Together, these elements highlight AMC Bridge’s role as a dependable and strategic partner, not just a service provider.
Clients continue to highlight quality, reputation, and specialized domain knowledge as key differentiators—signs that expertise in engineering‑specific tools and workflows remains essential in this space.
The year over year improvement seen by returning clients further signals that we are moving in the right direction-continuously enhancing processes, expanding technical expertise, and refining communication and engagement models.
Opportunities to Deepen Relationships and Strengthen Reach
The data highlights clear strengths: dependable delivery, technical excellence, and stable, long-term relationships. It also points to potential areas for thoughtful strategic refinement.
Overall, the 2025 Client Satisfaction Survey reinforces AMC Bridge’s position as a trusted global digital transformation consultancy and a development partner, serving engineering, manufacturing, and construction. Strong satisfaction, consistent advocacy, and visible year‑over‑year improvement create a solid foundation for the year ahead.
As clients face more complex digital transformation challenges, AMC Bridge’s mix of technical depth, collaborative style, and dependable delivery continues to be a significant advantage.
ABC Bridge operates with structure, transparency, and a strong sense of accountability, making them a reliable and trustworthy agency to work with.
Highly qualified contractors that are able to take on the most challenging projects. Excellent communication and documentation skills.
AMC Bridge provides a deep bench of capability and talent that is difficult to find elsewhere. We are highly satisfied with the services our team has provided over the years.
Your competence in engineering software helps us develop our product.
About AMC Bridge
AMC Bridge is a global software development consultancy serving engineering, manufacturing, and construction industries. Since 1999, we have enabled digital transformation for our clients by creating custom software solutions that eliminate data silos, connect complex applications, unlock internal innovation, and democratize cutting-edge technologies. AMC Bridge's software development experts use extensive experience with APIs of the majority of engineering software solutions and platforms, as well as in-depth knowledge of computational geometry, 3D visualization, and other advanced technologies, to solve our clients' critical business needs. For more information, visit amcbridge.com.
