AMC Bridge Conducts Customer Satisfaction Survey 2019

AMC Bridge Conducts Customer Satisfaction Survey 2019

Waltham, MA - 

AMC Bridge, a vendor of choice for software solutions in the areas of computer-aided design, engineering, manufacturing, and construction, has conducted an annual Customer Satisfaction Survey to get feedback on its service.

Striving to excel, AMC Bridge regularly asks its client base to provide feedback on the services the Company delivers. Such feedback helps the AMC Bridge Management to verify the Company's direction as well as reveal new opportunities for service improvement.

The results of the 2019 yearly survey are the following:

  • 93% of the respondents are Satisfied with the services AMC Bridge provides.
  • 91% of the customers responded that they would Very Likely recommend AMC Bridge to others as a software development company.
  • More than 88% of the respondents are Most Likely to run further projects with AMC Bridge.

Our customers specifically mentioned the following key aspects of the services provided by AMC Bridge: Competence, Quality, and Communication.

It is important to note that all the indicators mentioned above have improved when compared with the results of the 2018 survey. The customers' appreciation messages further illustrate the quality of AMC Bridge services.

"Your engineering software development skills should be used more in Japan."

Hironobu Yoshizawa, Manager, Robotics Business Department, HIRATA Corporation

"Team is a pleasure to work with. They're hard-working and responsive."

Elif Tosun, Principal Engineer, Onshape Inc.

"First software project I've had in many years that came on time, on budget and end product very well received in the market."

John Alpine, Global Vice President Product Development, PackSize LLC

"AMC Bridge, first and foremost, is a service organization that is why customer satisfaction determines the long-term success of our Company. The results of the 2019 survey show that our customers recognize and value efforts that we are putting in delivering the best outcome for them. Customer satisfaction will continue to be the highest priority for our team," said Igor Tsinman, the President of AMC Bridge.

About AMC Bridge

AMC Bridge is a vendor of choice for software development services in the areas of computer-aided design, engineering, manufacturing, and construction. Since 1999, we have been delivering solutions for CAD, CAE, CAM, PDM, BIM, and PLM applications. For almost 20 years, we have participated in the development of commercial software products and custom solutions for the engineering markets based on a variety of platforms, from desktop and web to mobile and cloud.

Apr 23, 2020
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