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Waltham, MA - As a global software development consultancy in engineering, manufacturing, and construction with a highly set quality bar, AMC Bridge constantly strives to improve its processes. Obtaining and analyzing customer feedback is an invaluable activity that provides insights into the company’s core services and helps drive the business forward. Every year, we survey our clients worldwide to find out the level of customer satisfaction with the services we provide throughout the year and get feedback on the performance and quality of delivered solutions. In 2023, the teams received the highest praise and feedback from the clients for their direct contribution to the success of the client’s products, delivering high-quality software, being professional and committed, and showing incredible resilience, knowledge, skills, and strong work ethic.

New clients singled out a Recommendation (66%) as the primary reason for choosing AMC Bridge as a software development partner for their projects. Simultaneously, existing clients emphasized that they continue selecting AMC Bridge for the Quality of services (65%). Among other reasons, the Reputation and the Cost were indicated.

Compared to the previous year, quality satisfaction increased by 6% and reached the level of 100%.

Also, many clients expressed their appreciation for partnering with AMC Bridge:

AMC Bridge has directly contributed to the success of our plug-in. I continue to be impressed with the knowledge, creativity, and work ethic of this team.

Rebecca Quate,

Business Software Integration Manager

One of the most talented and professional teams that always delivers on time and quality.

Sanjay Angadi,

Senior Director, Systems and Platform Business

The team’s domain expertise strength, stability, depth of engagement with us are the very foundation of the long-lasting service relationship between us.

Qingxiang Niu,

Director of Engineering, Design, Lifecycle & Simulation

It is always a pleasure to work with AMC Bridge. Communication is excellent, with frequent cadence, helpful progress demonstration, discussion of schedule and risks; team members are knowledgeable and straightforward. Great development and QA team, good-looking interfaces. Looking forward to working on more projects together.

Tatyana Vidrevich,

Chief Operating Officer

About AMC Bridge

AMC Bridge is a global software development consultancy serving engineering, manufacturing, and construction industries. Since 1999, we have enabled digital transformation for our clients by creating custom software solutions that eliminate data silos, connect complex applications, unlock internal innovation, and democratize cutting-edge technologies. AMC Bridge’s software development experts use extensive experience with APIs of the majority of engineering software solutions and platforms, as well as in-depth knowledge of computational geometry, 3D visualization, and other advanced technologies, to solve our clients’ critical business needs.  

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    AMC Bridge, a vendor of choice for software solutions in the areas of computer-aided design, engineering, manufacturing and construction, has conducted a Customer Satisfaction Survey to get the feedback on its overall performance and product quality.
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    AMC Bridge, a vendor of choice for software development services in computer-aided design, engineering, manufacturing, and construction, has surveyed customer satisfaction with its services when Working From Home (WFH). Switching to WFH was the immediate decision of AMC Bridge, in order to protect the health and well-being of our employees from COVID-19. While having our employees protected, we concentrated on continued servicing our clients at the highest possible level. It required quick technological and organizational adjustments and went quite smoothly.
  • AMC Bridge 2020 Customer Satisfaction Survey Results

    AMC Bridge, a vendor of choice for software solutions in the areas of computer-aided design, engineering, manufacturing, and construction, has conducted an annual Customer Satisfaction Survey to get feedback on its service. Customer satisfaction is a crucial indicator of the company’s overall operations. To keep the finger on our services’ pulse, AMC Bridge conducts annual customer satisfaction surveys. They help us examine our performance and introduce timely improvements to our business and development processes.
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    AMC Bridge, a vendor of choice for software solutions in the areas of computer-aided design, engineering, manufacturing, and construction, has surveyed customer satisfaction with its services. Obtaining and analyzing customer feedback is a crucial activity that provides valuable insights into the company’s core services and helps drive business forward. Always striving to be a vendor of choice, AMC Bridge annually conducts a Customer Satisfaction Survey to determine how well the company’s services meet customer expectations and evaluate their level of trust and loyalty to our business.
  • AMC Bridge 2022 Customer Satisfaction Survey Results

    AMC Bridge, a global software development consultancy serving the engineering, manufacturing, and construction industries, always strives to improve its processes. Every year, AMC Bridge surveys its clients to find out the level of customer satisfaction with the services, get feedback on its overall performance and product quality. In 2022, the team showed incredible stamina, resilience, and work attitude acclaimed with the highest satisfaction rates and accolades from the clients.
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