AMC Bridge Conducts a Customer Satisfaction Survey

AMC Bridge Conducts a Customer Satisfaction Survey

Waltham, MA - 

AMC Bridge, a vendor of choice for software solutions in the areas of computer-aided design, engineering, manufacturing and construction, has conducted a Customer Satisfaction Survey to get the feedback on its overall performance and product quality.

With the primary goal of delivering the best experience for its customers, every year AMC Bridge takes a poll among its clients to understand if the company’s work is on the right track, as well as to find out in a timely manner where there are opportunities to improve the service.

A total of 85% of the clients (59% and 26%, respectively) responded as either ‘very satisfied’ or ‘satisfied’ with the services AMC Bridge provided in 2018.

Overall Satisfaction

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More than 70% of respondents are most likely to entrust their prospective projects to AMC Bridge.

Ready to run future projects with AMC Bridge

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As shown on the chart below, almost 90% of the customers responded that they are ‘very likely’ to recommend AMC Bridge to others as a software development services company of their choice.

Likely to recommend AMC Bridge to others

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As any other fast-growing company continuously striving to enhance the quality of its services, AMC Bridge used the survey to also identify the reasons its clients had chosen it amongst others.

According to the findings, the TOP 3 factors that helped the customers make their final decision in favor of AMC Bridge, in order of priority, are: Quality, Recommendation, Reputation.

 

 ‘Great work done on time - very innovative too.’

Andrew Roberts, Senior Software Engineer at Desktop Metal Inc.

 

‘Always delivers in a timely manner.’

Marko Leizza, DS SolidWorks, Corp.

 

For a long stretch of time, AMC Bridge has been working with the world's most significant players in the market of CAD, CAE, CAM, Additive Manufacturing, 3D Modeling, 3D Printing. Many of the partners and clients shared their sincere opinion about the quality of the company’s overall performance and services provided.

 

‘Has been a great partner for us over the past few years.’

Sanjay Gangadhara, Director of Development at Zemax LLC.

 

‘Very knowledgeable engineers and high-quality deliveries.’

John Arthur, Engineering Manager at Trimble.

 

About AMC Bridge

AMC Bridge is a vendor of choice for software development services in the areas of computer-aided design, engineering, manufacturing and construction. Since 1999, we have been delivering solutions for CAD, CAE, CAM, PDM, BIM and PLM applications. For almost 20 years, we have participated in the development of commercial software products and custom solutions for the engineering markets based on a variety of platforms, from desktop and web to mobile and cloud.

May 13, 2019
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